Important information
Achievers Professionals is committed to protecting the privacy and security of your personal data. This policy explains how we collect, handle, store and protect information obtained through our website and related services.
It also explains your rights in relation to that information under applicable data protection laws.
Who we are
This policy explains how Achievers Professionals collects, processes and safeguards your personal data during your interaction with our services, whether through website visits, account registration, course participation or direct communication.
We are a healthcare recruitment business supporting professionals and organisations through online services and communications.
The data we collect about you
We collect different categories of personal data, including:
- Identity data
- Name, date of birth, gender, learner ID and similar details.
- Contact data
- Address, email address and phone number.
- Payment data
- Payment methods, billing information and transaction records.
- Usage data
- Logins, activity on the platform and course completion records.
- Technical data
- IP address, browser type and device information.
- Preferences
- Communication choices, survey responses and feedback.
We may also collect anonymised or aggregated data for reporting and performance analytics.
How we collect your data
We collect personal information:
- Directly through sign-up forms, communication, course registration and assessments.
- Automatically via cookies and analytics when users browse our platform.
- From employers, referring organisations or analytics service providers.
| Purpose or activity | Type of data | Lawful basis |
|---|---|---|
| Account registration | Identity, contact | Contractual obligation |
| Payment processing | Financial, contact | Contract and legitimate interest |
| Course delivery and certification | Identity, profile, usage | Contract |
| Customer support | Identity, contact | Legal obligation and legitimate interest |
| Surveys and feedback | Profile, contact | Legitimate interest |
| Marketing updates | Identity, preferences | Consent or legitimate interest |
Marketing, cookies and purpose
If you opt in, we may send information about new courses, offers or updates. You can unsubscribe at any time using the link in our emails or by updating your preferences.
We use cookies for analytics and to improve user experience. Details are outlined in our separate cookie policy.
We will only use your personal data for the purposes for which it was collected unless we reasonably consider another use to be compatible. Otherwise, we will notify you and explain the legal basis.
Disclosure, transfers and security
Disclosure of data
We may share your information with IT and hosting providers, payment processors, regulatory bodies and approved subcontractors such as external assessors.
All third parties are required to handle your data securely and in line with UK GDPR requirements.
International transfers
If your data is transferred outside the UK, we will ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions recognised under UK law.
Data security
We apply robust measures including encryption, firewalls, secure access and staff training to protect your information. Access is restricted to authorised personnel only.
Data retention
Personal data is kept only as long as necessary for educational, legal or reporting purposes. Typically, this is up to 2 years from the date of last activity, unless a longer period is required by law.
Your legal rights
You may:
- Access your data (subject access request)
- Request correction of inaccurate data
- Ask for erasure ("right to be forgotten")
- Object to processing
- Restrict processing
- Request transfer of data
- Withdraw consent at any time
Requests can be made by contacting support@achieversprofessionals.com. We aim to respond within 30 days.